Welcome to STM Customer Management

Streamline YourJournal Subscriptions

A centralized platform for managing customers, subscriptions, sales channels, and analytics—all in one place.

Everything You Need

Replace spreadsheets and manual tracking with a single source of truth

Customer Management

Self-registration and profile management for individuals, institutions, and agencies

Subscription Tracking

Complete lifecycle management from creation to renewal with automated reminders

Sales Analytics

Track performance across direct and agency channels with powerful dashboards

Communication History

Log all customer interactions, follow-ups, and maintain complete communication records

Agency Management

Manage agency partnerships, track commissions, and monitor territory performance

Role-Based Access

Secure RBAC system with granular permissions for all user types and workflows

Built for Every Role

Tailored experiences for customers, sales teams, agencies, and administrators

Customers

Self-service registration, profile management, and subscription tracking

Sales Executives

Lead management, subscription creation, and performance dashboards

Agencies

Client management, subscription submissions, and commission tracking

Managers

Team oversight, performance reviews, and strategic analytics

Finance/Admin

Payment reconciliation, invoicing, and pricing management

Super Admin

Full system access, user management, and configuration

Ready to Get Started?

Join hundreds of institutions already managing their subscriptions efficiently